Privacy Policy

Last updated: October 20, 2026

Information we collect

When you place an order, we collect your name, email, shipping address, tool details, selected payout method and payout contact information. Your account also stores your order history and status. Account credentials are handled by our authentication provider.

How information is used

We use this information to create and maintain your account, process buyback orders, arrange shipping, communicate about inspections and payments, and help keep the service secure.

Service providers

Information needed to fulfil your order may be shared with providers that support account hosting, email delivery, shipping or payments. Those providers process information under their own applicable terms and privacy policies. We do not sell your personal information.

Cookies and account storage

The site uses browser storage to maintain your sign-in session. Disabling this storage may prevent account sign-in and order tracking from working correctly.

Retention and security

We retain account and order information as needed to provide the service, resolve disputes and meet applicable legal obligations. We use reasonable safeguards, but no online service can guarantee absolute security.

Your privacy choices

You may request access to or correction of your personal information, or ask to close your account, by replying to a Semsar order email. Some records may need to be retained for legal or transaction-related reasons. Applicable privacy rights depend on your location.

Changes to this policy

We may update this policy as our service changes. The date above indicates the latest revision.